Terms and conditions
By booking a course you are agreeing to the following terms and conditions. (We reserve the right to make minor changes to the content of the course and prices without notice).
This policy sets out what data we collect about you and how we use it.
2. Application requirements
You must be over 18 years of age to attend our full day courses, 14 years and over to attend our half day courses.
3. Health and safety Liability
Sensible clothing should be worn – we will not be liable for damage to your clothing. Please wear shoes with flat; non-slip soles not open toed shoes, which do not cover your toes. We cannot let you join a course if you have inappropriate footwear. Long hair needs to be tied back. You will be given a briefing on health and safety in the kitchen prior to the course commencing. Our courses are hands on and involve heat and normal kitchen equipment. All participants are expected to listen carefully and obey instructions given. Inevitably there is a risk of accidents occurring. We expect you to take all reasonable care in the kitchen to avoid this happening. You agree that we shall be under no liability whatsoever, for loss, injury or damage to you or your property whether in respect of any neglect, act of omission by us or otherwise.
4. Standard of Behaviour
We expect you to behave sensibly and appropriately at all times. If for any reason we are unhappy about your behaviour you may be required to leave the premises immediately.
5. Special Dietary Requirements/ Allergies
We cannot adjust courses for special dietary requirements unless previously agreed. We will of course, be happy to discuss course content with you to help you understand what is involved. If you have allergies please let us know in advance. There may be traces of nuts or other ingredients and if you have an allergy you attend at your own risk.
6. Things to let us know about in advance
If you are disabled are diabetic, have epilepsy, are pregnant or have any other issue or illness you think you should tell us about please let us know in advance.
7. We Provide
Utensils, knives, equipment, aprons and all ingredients are provided for all courses. Containers will also be provided to take food home in along with recipe cards.
Payment must be made in full at the time you make the booking. We do not take provisional bookings, you can only have a confirmed booking once payment is made in full. Payment can be made via our secure payments page on our website, by internet banking or cheque.
We will refund fees provided you give us three weeks notice. If you cancel within 21 days of a course starting no compensation is payable. In the unlikely event we have to cancel a course (for example as a result of illness) we will endeavour to provide a suitable alternative within a reasonable period of time. Should this not be possible you will be entitled to a full refund of fees.
10. Gift vouchers
All gift vouchers are valid for 12 months*, courses need to be booked by the expiry date, not undertaken by then. Vouchers are non-refundable and cannot be exchanged for cash.
*Amendment 5.1.21 – due to the current Covid restrictions all valid gift vouchers have been extended by an additional 12 months.